Business as Usual: Communication on the Move

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Business as Usual: Communication on the Move

In today’s business world, staying in touch with important stakeholders no matter where in the world you are can mean the difference between retaining or losing a client, receiving or missing an order or could quite simply, mark the distinction between great and not so great customer service.

The easier it is for customers to contact you the better for your business. Instant communication between customers and colleagues is essential for any business; especially if you want to set yourself apart from competitors and stay ahead of the game.

In days gone by a mobile phone with simple voice communication would have sufficed but times are changing. Access to email, the capability to view attachments and documents, and the ability to share and manage diaries online are all key functions that business executives across the globe now deem essential.

Accessing and sending emails when on the move allows you to keep up-to-date with daily business and allows you to maintain constant communication with those who matter most. Internet access places the World Wide Web at your fingertips, whilst having the ability to view and update shared office diaries, contacts and appointments means you can make the most of your time on the road and need never miss a business meeting again.

Therefore, being able to view email attachments and other documents from a hand-held device allows you the flexibility to conduct business wherever you are. The days where most of your business takes place within an office are gone and with a helping hand from technology you can go about your daily duties regardless of your location.

If you like the idea of business on the go then you will be pleased to hear that all these functions are achievable thanks to modern day gadgets such as the BlackBerry. You can choose from a range of devices that allow you to talk, email and browse the web whilst on the go. In addition, you can even synchronise your BlackBerry with your office computer in order to gain remote access to your favourite applications. The idea of having the office in your pocket suddenly becomes more realistic as the capabilities of BlackBerry services and functionality are revealed.

What’s more, BlackBerry devices and internet services support a whole host of popular applications such as Google talk, MSN Messenger and Yahoo Messenger, meaning you can hold real-time conversations over the internet. Access to the internet also means you can stay updated about what’s happening in the world around you; watch a news clip while catching the train to work and keep abreast of the matters that affect your business.

In fact, as you can read, reply, forward and create mail exactly as you would when you’re in the office, productivity is increased even when you’re away from your desk. Therefore, it is possible to perform your every day working duties, whilst on the move.

Paul McIndoe writes for a digital marketing agency. This article has been commissioned by a client of said agency. This article is not designed to promote, but should be considered professional content.
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